Privacy & Cookies

Last updated: Apr 09 2025

1. Who We Are

This website is operated by InnovaWare Ltd, a company registered in the United Kingdom.

Company Name: InnovaWare Ltd
Address: 20 Eastwood Road, Boston, PE21 0PH, United Kingdom
Email: info@innovaware.org

We are committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR).

2. What Data We Collect

We may collect and process the following personal data:

  • Name and contact details (e.g. email address, phone number)

  • Information you provide when contacting us via forms or email

  • Technical data such as IP address, browser type, and pages visited (via cookies and analytics tools)

3. How We Use Your Data

We use your data to:

  • Respond to enquiries and provide customer support

  • Improve our website and services

  • Maintain security and prevent fraud

  • Comply with legal obligations

We will never sell your personal data.

4. Legal Bases for Processing

We process your personal data under the following legal bases:

  • Consent – where you have given us permission

  • Contract – where processing is necessary to fulfil a contract

  • Legal obligation – where we must comply with law

  • Legitimate interests – to improve services and ensure website security

5. Data Retention

We retain your data only as long as necessary for the purposes set out in this policy or as required by law.

6. Your Rights

You have the right to:

  • Access your data

  • Correct inaccuracies

  • Request deletion (“right to be forgotten”)

  • Object to or restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, contact us at info@innovaware.org.

7. Sharing Your Data

We may share your data with trusted third-party service providers who help us operate the website and provide services (e.g. hosting, analytics). These providers are bound by confidentiality and data protection obligations.

8. Cookies

Our website uses cookies to:

  • Enhance user experience

  • Collect usage data via analytics tools (e.g. Google Analytics)

What are cookies?

Cookies are small text files stored on your device. They help us improve site performance and understand user behavior.

Types of cookies we use:

  • Essential cookies – Necessary for basic website functionality

  • Analytical cookies – Help us understand how visitors use the site

  • Functional cookies – Remember user preferences

You can manage or disable cookies in your browser settings. By continuing to use our site, you consent to our use of cookies.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact

If you have any questions about this Privacy and Cookie Policy, please contact us at:

Email: info@innovaware.org
Address: InnovaWare Ltd, 20 Eastwood Road, Boston, PE21 0PH, United Kingdom